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Lone Star College- Relationship Manager, Premier Partnerships (19000041)

Thursday, January 17, 2019 9:30 PM | Tanisha Shorter (Administrator)

This position will be located at the University Center in The Woodlands but will be an employee of Bellevue University.

Campus Marketing Statement:

Lone Star College-University Center at The Woodlands

Lone Star College offers high-quality, affordable academic transfer and career training education to 99,000 students each semester. LSC is training tomorrow’s workforce today and redefining the community college experience to support student success. Stephen C. Head, Ph.D., serves as chancellor of LSC, the largest institution of higher education in the Houston area with an annual economic impact of nearly $3 billion.

LSC, which consists of six colleges, eight centers, two university centers, Lone Star Corporate College and LSC-Online, was named a 2017 Great Colleges to Work For by the Chronicle of Higher Education. To learn more, visit LoneStar.edu.

Lone Star College-University Center, located in The Woodlands, is a partnership with several leading universities to provide unduplicated bachelor's degrees, master's degrees and continuing professional studies. Utilizing partnerships, seamless credit transfer programs, collaborative governance, shared facilities, interactive telecommunications, and "first stop" student services, we serve as the critical link for community development and individual opportunities.

Campus address is 3232 College Park Drive, The Woodlands, TX 77384.

Position Summary:
The Relationship Manager – Premier Partnerships, as the central point of contact at the partner location, develops pathways and directs learning initiatives in collaboration with academic and administrative leadership of both Bellevue University and the partner organization. The Relationship Manager manages relationships at all levels of the partner organization. The Relationship Manager consults with the leaders and key influencers of the partnership location to ensure students have the opportunity to meet their long term learning objectives. Leveraging experience, University and partner contacts and pertinent research, the Relationship Manager provides the necessary expertise and planning to ensure successful operations at their partner location. The Relationship Manager will achieve established goals through meeting or exceeding enrollment objectives.

Job Functions:
Develops and implements a comprehensive and unique annual strategic business plan customized to the particular needs of the students, faculty and staff of your partnership location (55%)
Ensures awareness of all elements of the Memorandum of Understanding are understood and achieved
Establishes effective marketing efforts, outreach opportunities and relationship management strategies for your location and your market
Identifies and conducts proactive activities to realize increased interest in Bellevue University and partner location educational programs
Maintains current understanding of industry trends and developments that affect your market and your partner location
Establishes and maintains contacts at all levels of your partner organization to deepen the cooperative relationship that develops new avenues for enrollment
Uses effective communication channels at the partner organization and the surrounding community to increase brand awareness and to cultivate interest
Manages all student, faculty and staff interactions in University CRM system(s)
Consistently monitors the progress of your strategic business plan throughout the year, exercising sound judgment to adjust as necessary to achieve stated objectives
Establishes appropriate office hours and ensures all business operations are fulfilled
Craft and implement/refine an approach to generate referrals on a consistent basis regarding potential students
Develops/delivers presentations to students, faculty and staff in a professional and effective manner (25%)
Creates effective tailored presentations to key academic and administrative leaders at the partner location that results in realizing a collaborative, innovative and supportive environment
Schedules appointments on a regular basis to cultivate and maintain relationships with faculty that generate invitations to speak with their students
Delivers numerous classroom presentations that are both informational and inspirational to the student audience in order to spur interest in degree obtainment
Expands reach at partner location through other appropriate outreach and networking efforts in order to realize new student inquiries and applications
Uses proven student centric communication and servicing techniques that aids the student in completion of enrollment process for University programs (15%)
Provides knowledgeable assistance in developing an educational plan for prospective students
Works directly with students to obtain all necessary paperwork to ensure student’s file is in order and manages enrollment process to completion
Engages with other university departments to bring to resolution any student questions or concerns as enrollment process is finalized
Additional Duties and Responsibilities (5%)
Additional duties as assigned
Knowledge, Skills, & Abilities:
Demonstrated strengths in customer service, interpersonal communication, conflict resolution and organizational skills
Effective professional presentation skills
Must be goal oriented and results driven
Maturity of judgment; ability to balance multiple priorities; resolve problems or issues with undue delay – realizing impact to the student, the partner or the University
Demonstrated ability to learn quickly; listen and communicate effectively
Flexibility and adaptability to perform in a changing work environment
Commitment to modeling ethical behavior and compliance with University practices
Ability to maintain strict confidentiality regarding student files and information
Ability to work independently and exhibit an entrepreneurial approach in your setting
Available to work flexible hours to occasionally include evening and some weekends, as required
Flexibility to travel to other locations as needed and to BU main campus for training


Work Schedule & Conditions:
Frequent use of phone, PC, and various university systems and materials
Frequent requirements to meet critical time objectives, often under extreme urgency and stress
Ability to manage workload involving high impacts to student, partner and university
Ability to work additional hours beyond a standard 40-hour work week, as needed
Ability to lift 30 lbs
Ability to travel approximately 20% of the time
NOTE: The statements above are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties and skills required of this job. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Special Instructions:

Please go to your profile page. To add a file, select the "attachments" tab. Click on the "add" tab. Click "Browse" and select the file you want to attach. Then click "attach." It will redirect you back to the general profile page. Repeat steps to add additional documents.

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Please include the requisition number and your name in the title of your file. You must limit your file name to 40 characters or less.

Position posted until filled

Bachelor’s degree
Minimum of three (3) years of progressively responsible recruiting or sales experience, preferably in an educational field environment

Master’s degree
How to Apply:

We will not accept application material received via fax, email, mail, or hand delivered.

Postings for part-time and adjunct positions are active for the academic year. By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).

If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.

Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.

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